Hollie Luff

Read an interview with Hollie created in conjunction with World Maritime Day 2019 here!

What do you do?

As the Business Systems Manager for Premier, I am responsible for the implementation, upkeep and enhancement of the operational systems that enable the smooth operation of all nine of Premier’s south coast marinas. Working with a range of technology and industry partners those systems include group-wide Access Control solutions, highly bespoke lock control systems and self-service fuel facilities to name a few.

Having previously worked at a number of Premier marinas in both an operational and managerial capacity, underpinned by the experience gained through my CMM certification, I am able to provide unique perspective to the implementation of these solutions and identify where processes can be supported and improved through new and existing technology.

What do you most enjoy about your job?

Premier has a fantastic ethos for continuous improvement, and by taking a long term approach to investment means that I have an extraordinary scope to explore and implement solutions. Coupled with an innate need to problem-solve, I get great satisfaction in being able to identify an opportunity for improvement, find and refine a solution, then see that right through to completion.

What does a typical day at work look like?

The second most enjoyable part of my job is there simply isn’t a ‘typical day’. Whilst the role is based at Premier’s Head Office in Swanwick, I am fortunate that I am still able and encouraged to spend plenty of time on site at the marinas. One day I might be delivering system training down in the West Country then the following day up in the Solent troubleshooting an issue on site with a supplier, it really is that varied!

How did you get to where you are?

Read more about Hollie's career path here.

What do you enjoy doing in your spare time?

I find that I rarely have any spare time! If I’m not at work I’m generally out on the water yacht racing, surfing, paddle boarding or rowing, especially when the sun is out. In the winter months when I can’t get out on the water I keep myself busy climbing and snowboarding. I’m also a big live music fan, so when I’m not doing something physical you’ll probably find me at a festival or a gig.

What do you enjoy most about working in the maritime sector?

Working in the maritime sector has given me extensive experience of working out in the elements, which at times can be an extremely challenging environment to work in. Those years of experience have helped build a level of grit and determination that has been extremely useful when tackling challenges and achieving goals both in a personal and professional capacity.